Solucionar error stop 0x0000005 y 0x00000019

Foro referente al sistema operativo Windows 7
Djrivex
Usuario linuxero
Usuario linuxero
Mensajes: 4
Registrado: 15 Jun 2014, 18:32
Contactar:

Solucionar error stop 0x0000005 y 0x00000019

Mensajepor Djrivex » 15 Jun 2014, 18:38

Saludos espero puedan ayudarme! Nose que paso que derrepente mi pc se pone una pantalla azul con letras blancas y aparecen esos errores (primero el 0x0000005 y luego el 0x00000019) ya no me deja trabajar!!! Alguien sabe la solución?

Avatar de Usuario
pako
Usuario Bill Gates
Usuario Bill Gates
Mensajes: 3602
Registrado: 22 Ene 2008, 13:30
Ubicación: España
Agradecido : 50 veces
Agradecimiento recibido: 277 veces
Contactar:

Re: Solucionar error stop 0x0000005 y 0x00000019

Mensajepor pako » 16 Jun 2014, 15:07

Hola,

Bienvenido al foro :welcome:

Empieza con esto:

 
Obtener informe WhoCrashed
· Descarga la versión gratuita de WhoCrashed (Download free home edition).
· Sobre el ejecutable whocrashedSetup.exe, botón derecho del ratón y seleccionar ejecutar como administrador para instalarlo.
· Pulsa sobre el botón Analyze.
· Tras finalizar baja hasta Crash Dump Analysis.
· Copia el contenido que hay dentro de Crash Dump Analysis y de Conclusión, después pégalo en el foro.


Saludos
Si has encontrado aquí la ayuda que esperabas (o incluso si no ha sido así ;) ), ayúdanos a mantener el foro con un pequeño donativo.
¡Muchas gracias!

Djrivex
Usuario linuxero
Usuario linuxero
Mensajes: 4
Registrado: 15 Jun 2014, 18:32
Contactar:

Re: Solucionar error stop 0x0000005 y 0x00000019

Mensajepor Djrivex » 16 Jun 2014, 21:40

pako escribió:Hola,

Bienvenido al foro :welcome:

Empieza con esto:

 
Obtener informe WhoCrashed
· Descarga la versión gratuita de WhoCrashed (Download free home edition).
· Sobre el ejecutable whocrashedSetup.exe, botón derecho del ratón y seleccionar ejecutar como administrador para instalarlo.
· Pulsa sobre el botón Analyze.
· Tras finalizar baja hasta Crash Dump Analysis.
· Copia el contenido que hay dentro de Crash Dump Analysis y de Conclusión, después pégalo en el foro.


Saludos


gracias por tu respuesta aqui esta el resultado:

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sun 15/06/2014 05:26:45 p.m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\061514-34133-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6F880)
Bugcheck code: 0x19 (0x20, 0xFFFFFA800B4BC000, 0xFFFFFA800B4BC200, 0x4200000)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 15/06/2014 05:26:45 p.m. GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x3E328)
Bugcheck code: 0x19 (0x20, 0xFFFFFA800B4BC000, 0xFFFFFA800B4BC200, 0x4200000)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\drivers\tcpip.sys
product: Sistema operativo Microsoft® Windows®
company: Microsoft Corporation
description: Controlador TCP/IP
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sat 14/06/2014 05:59:24 p.m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\061514-32463-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6F880)
Bugcheck code: 0xC5 (0x7000000008, 0x2, 0x0, 0xFFFFF80002FB3000)
Error: DRIVER_CORRUPTED_EXPOOL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the system attempted to access invalid memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 14/06/2014 12:43:22 p.m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\061414-36426-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6F880)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002F16255, 0xFFFFF880081DDCA0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 14/06/2014 12:24:55 p.m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\061414-38001-01.dmp
This was probably caused by the following module: rtkvhd64.sys (RTKVHD64+0x15B99)
Bugcheck code: 0xD1 (0xFFFFFA80086E7203, 0x2, 0x1, 0xFFFFF8800A248B99)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\rtkvhd64.sys
product: Realtek(r) High Definition Audio Function Driver
company: Realtek Semiconductor Corp.
description: Realtek(r) High Definition Audio Function Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtkvhd64.sys (Realtek(r) High Definition Audio Function Driver, Realtek Semiconductor Corp.).
Google query: Realtek Semiconductor Corp. DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Thu 12/06/2014 12:39:46 a.m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\061114-32479-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6F880)
Bugcheck code: 0xC5 (0xFFFFF8100305A9B0, 0x2, 0x0, 0xFFFFF80002FFF070)
Error: DRIVER_CORRUPTED_EXPOOL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the system attempted to access invalid memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 11/06/2014 12:49:31 p.m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\061114-37611-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6F880)
Bugcheck code: 0xC5 (0x8, 0x2, 0x0, 0xFFFFF80002FF0000)
Error: DRIVER_CORRUPTED_EXPOOL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the system attempted to access invalid memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 01/06/2014 03:58:29 a.m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\053114-35287-01.dmp
This was probably caused by the following module: usbhub.sys (usbhub+0x12A60)
Bugcheck code: 0xFE (0x8, 0x6, 0xB, 0xFFFFFA8008CDEC80)
Error: BUGCODE_USB_DRIVER
file path: C:\Windows\system32\drivers\usbhub.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Default Hub Driver for USB
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sun 04/05/2014 09:34:42 p.m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\050414-38703-01.dmp
This was probably caused by the following module: usbhub.sys (usbhub+0x12A60)
Bugcheck code: 0xFE (0x8, 0x6, 0xB, 0xFFFFFA8009ED9C80)
Error: BUGCODE_USB_DRIVER
file path: C:\Windows\system32\drivers\usbhub.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Default Hub Driver for USB
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

9 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

rtkvhd64.sys (Realtek(r) High Definition Audio Function Driver, Realtek Semiconductor Corp.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

Avatar de Usuario
pako
Usuario Bill Gates
Usuario Bill Gates
Mensajes: 3602
Registrado: 22 Ene 2008, 13:30
Ubicación: España
Agradecido : 50 veces
Agradecimiento recibido: 277 veces
Contactar:

Re: Solucionar error stop 0x0000005 y 0x00000019

Mensajepor pako » 17 Jun 2014, 13:05

Hola,

Pues veo problemas con los drivers del USB y el audio Realtek, los actualizaste hace poco ?

Tendrás que ir a la pagina de sus respectivos fabricantes, bajarte los últimos drivers, instalarlos y reiniciar.

Si no sabes como, postea marca y modelo de tu equipo, si es montado a partir de piezas poste marca y modelo de la placa madre y de la tarjeta de sonido en el caso que no sea integrada en la placa madre.

Saludos
Si has encontrado aquí la ayuda que esperabas (o incluso si no ha sido así ;) ), ayúdanos a mantener el foro con un pequeño donativo.
¡Muchas gracias!

Djrivex
Usuario linuxero
Usuario linuxero
Mensajes: 4
Registrado: 15 Jun 2014, 18:32
Contactar:

Re: Solucionar error stop 0x0000005 y 0x00000019

Mensajepor Djrivex » 17 Jun 2014, 19:50

pako escribió:Hola,

Pues veo problemas con los drivers del USB y el audio Realtek, los actualizaste hace poco ?

Tendrás que ir a la pagina de sus respectivos fabricantes, bajarte los últimos drivers, instalarlos y reiniciar.

Si no sabes como, postea marca y modelo de tu equipo, si es montado a partir de piezas poste marca y modelo de la placa madre y de la tarjeta de sonido en el caso que no sea integrada en la placa madre.

Saludos


la verdad no recuerdo haberlos actualizado mi equipo es una laptop dell inspiron N7010 donde consigo los drivers?

Avatar de Usuario
Souto
Usuario Bill Gates
Usuario Bill Gates
Mensajes: 10665
Registrado: 25 Feb 2008, 10:21
Ubicación: Galicia
Agradecido : 6 veces
Agradecimiento recibido: 647 veces
Contactar:

Re: Solucionar error stop 0x0000005 y 0x00000019

Mensajepor Souto » 17 Jun 2014, 21:50

mi equipo es una laptop dell inspiron N7010

En la tapa inferior tiene una etiqueta que entre otras cosas dice Service Tag
Con ese código alfanumérico vas al sitio de descargas de Dell y lo tecleas

Introduzca la etiqueta de servicio
http://www.dell.com/support/home/es/es/ ... /Products/

Saludos
Qui dove il mare luccica e tira forte il vento

Djrivex
Usuario linuxero
Usuario linuxero
Mensajes: 4
Registrado: 15 Jun 2014, 18:32
Contactar:

Re: Solucionar error stop 0x0000005 y 0x00000019

Mensajepor Djrivex » 17 Jun 2014, 23:43

Souto escribió:
mi equipo es una laptop dell inspiron N7010

En la tapa inferior tiene una etiqueta que entre otras cosas dice Service Tag
Con ese código alfanumérico vas al sitio de descargas de Dell y lo tecleas

Introduzca la etiqueta de servicio
http://www.dell.com/support/home/es/es/ ... /Products/

Saludos


despues de colocar mi codigo e instalar el dell system detect fui a controladores pero solo me aparecen esos dos no los de audio

Imagen

Avatar de Usuario
Souto
Usuario Bill Gates
Usuario Bill Gates
Mensajes: 10665
Registrado: 25 Feb 2008, 10:21
Ubicación: Galicia
Agradecido : 6 veces
Agradecimiento recibido: 647 veces
Contactar:

Re: Solucionar error stop 0x0000005 y 0x00000019

Mensajepor Souto » 18 Jun 2014, 08:27

Estamos manejando una hipótesis de pako que probablemente esté en lo cierto; pero hasta que probemos no tendremos una certeza absoluta de que ahí está eñ fallo.
Aparentemente windows update instaló varios controladores nuevos "de Microsoft" para varios dispositivos (entre ellos el de audio). La compatibilidad de esos controladores cuando se trata , cual es tu caso, de equipos de fabricante no está garantizada.
Interesa instalar en su lugar los que proporciona DELL. Para ello vete a la página de descargas en la forma que te he indicado (introduciendo el service TAG, no en la forma autodetección). Seleccciona seguidamente tu sistema operativo y te mostrará todas las descargas. Bájate de ahí al Escritorio, por ejemplo, los controladores de audio.
vete a continuación al administrador de dispositivos (ratón derecho sobre Equipo>>administrar>>administrador de dispositivos), expande el item "Dispositivo de sonido, video y juegos">>ratón derecho sobre Realtek>>desinstalar + desisntalar software asociado>>das en Aceptar para cerrar todo eso y por último doble clic sobre el controlador que te has bajado previamente de Dell.


Saludos
Qui dove il mare luccica e tira forte il vento


Volver a “Windows 7”

¿Quién está conectado?

Usuarios navegando por este Foro: No hay usuarios registrados visitando el Foro y 3 invitados