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Mi pc se ha quedado en w10 version 2004

Publicado: 16 Ene 2023, 20:37
por mambito25
Hola, tengo w10 pro, y no puedo pasar de la versión 2004, todos los días me sale actualizar a la versión 21H1 le doy pero al final no la instala, he probado a bajarmela desde la página de microsoft, la 21H2 y la 22H2 pero me pasa lo mismo después de descargar y reiniciar, no pasa nada, estoy en la misma versión. Probé con Windows reser update tool, y nada, y otras cosas que he buscado en internet, pero sigue igual. Ayuda please!!!!

Re: Mi pc se ha quedado en w10 version 2004

Publicado: 17 Ene 2023, 11:24
por pako
Hola,

Con cualquiera de los métodos que has probado, si no se instala te aparecerá un mensaje de error y lo mas seguro que también un código de error.
Puedes hacer una captura de pantalla y subirla a tu servidor de imágenes gratuito?

Si no conoces ninguno sube a:
[Enlace externo eliminado para invitados]

Te aparecen tres puntos sobre la imagen que subas, pulsas y te saldrá "Get share links", ahí eliges el de "BBCode (Forums)" y vienes al foro y usas Crtl+V para pegarlo.

Saludos

Re: Mi pc se ha quedado en w10 version 2004

Publicado: 19 Ene 2023, 11:04
por mambito25
Después de intentar actualizar me sale que no se ha podido actualizar, cödigo de error 0x8007001f

Re: Mi pc se ha quedado en w10 version 2004

Publicado: 19 Ene 2023, 11:54
por pako
Hola,

Hay muchos errores con ese código en internet, pero es un poco genérico, puede ir desde problemas con algún driver, poco espacio en disco, problemas con el Windows Update, entre los mas comunes.

Dices que ya probaste cosas que viste por internet, no se cuales así que te indico lo que haría yo.

1º Backup de todos tus datos
2º Actualizar todos los drivers del equipo
Lo mas cómodo es instalar Ccleaner, en su versión gratuita te da 15 días para actualizar los drivers gratis, es mejor así que de manera manual, porque te lo hace de los drivers de todo el equipo.
3º Ejecutar el Solucionador de problemas de Windows Update
Vas a la configuración de Windows 10 > Actualización y seguridad > Solucionador de problemas (a la izda) > Solucionador de problemas adicionales
Ahí eliges el de "Windows Update" y sigue los pasos que te indiquen.

Después reiniciar el equipo y probar a actualizar desde Windows Update, si sigue mal:

4º Reiniciar los servicios de Windows Update
En el teclado presionas tecla de Windows+R, escribes services.msc y aceptas.
Bajas abajo del todo, buscas "Windows Update" y haces doble clic sobre el.
Cambias el tipo de inicio a "Deshabilitado" y aceptas.
Vas en el explorador de archivos a la ruta: C:\Windows
Buscas la carpeta "SoftwareDistribution", le cambias el nombre y añades al final ".old"
Quedaría así a modo backup "SoftwareDistribution.old"
Ahora reinicias el equipo.
Vuelves a ir a los servicios, a Windows Update de nuevo y cambias:
Tipo de inicio de deshabilitado a Automático y aceptas para que se apliquen los cambios.

Con esto ya se te habrán reiniciado los servicios de Windows Update.
Vuelves a la configuración de Windows > Actualizaciones y seguridad
Y prueba si ahora se instalan.

Saludos

Re: Mi pc se ha quedado en w10 version 2004

Publicado: 20 Ene 2023, 10:56
por mambito25
Probaré a ver, gracias.

Re: Mi pc se ha quedado en w10 version 2004

Publicado: 22 Ene 2023, 13:00
por mambito25
pako escribió: 19 Ene 2023, 11:54 Hola,

Hay muchos errores con ese código en internet, pero es un poco genérico, puede ir desde problemas con algún driver, poco espacio en disco, problemas con el Windows Update, entre los mas comunes.

Dices que ya probaste cosas que viste por internet, no se cuales así que te indico lo que haría yo.

1º Backup de todos tus datos
2º Actualizar todos los drivers del equipo
Lo mas cómodo es instalar Ccleaner, en su versión gratuita te da 15 días para actualizar los drivers gratis, es mejor así que de manera manual, porque te lo hace de los drivers de todo el equipo.
3º Ejecutar el Solucionador de problemas de Windows Update
Vas a la configuración de Windows 10 > Actualización y seguridad > Solucionador de problemas (a la izda) > Solucionador de problemas adicionales
Ahí eliges el de "Windows Update" y sigue los pasos que te indiquen.

Después reiniciar el equipo y probar a actualizar desde Windows Update, si sigue mal:

4º Reiniciar los servicios de Windows Update
En el teclado presionas tecla de Windows+R, escribes services.msc y aceptas.
Bajas abajo del todo, buscas "Windows Update" y haces doble clic sobre el.
Cambias el tipo de inicio a "Deshabilitado" y aceptas.
Vas en el explorador de archivos a la ruta: C:\Windows
Buscas la carpeta "SoftwareDistribution", le cambias el nombre y añades al final ".old"
Quedaría así a modo backup "SoftwareDistribution.old"
Ahora reinicias el equipo.
Vuelves a ir a los servicios, a Windows Update de nuevo y cambias:
Tipo de inicio de deshabilitado a Automático y aceptas para que se apliquen los cambios.

Con esto ya se te habrán reiniciado los servicios de Windows Update.
Vuelves a la configuración de Windows > Actualizaciones y seguridad
Y prueba si ahora se instalan.

Saludos
Pues he probado todo y sigue igual, no sé qué más hacer

Re: Mi pc se ha quedado en w10 version 2004

Publicado: 23 Ene 2023, 11:29
por pako
Hola,

Intenta actualizar desde Windows Update aunque sepas que no ira y después haz los siguientes pasos.

Pulsa la tecla de Windows, escribe PowerShell y pulsas intro.
Escribe el siguiente comando y pulsa intro:
Get-WindowsUpdateLog

Eso te habrá creado en el escritorio un archivo de texto.
Ábrelo, esta por fecha y hora, abajo del todo saldrán los mas actuales, que serán los que genero en el primer paso donde te dije que actualizaras Windows Update.

Selecciona todas las ultimas lineas, las copias y las pegas aquí en el foro, a ver si vemos algún tipo de error del que poder tirar.
El foro no permite todo el log, por eso que pegues todas las ultimas lineas que entren.

Saludos

Re: Mi pc se ha quedado en w10 version 2004

Publicado: 23 Ene 2023, 18:34
por mambito25
Hola, lo acabo de hacer, me sale esto, he cogido las ultimas lineas:
023/01/23 19:29:49.5986504 5068 12048 IdleTimer WU operation (CDiscoveryCall::Init ID 19, operation # 93) stopped; does use network; is not at background priority
2023/01/23 19:29:49.6047245 7016 11192 ComApi *RESUMED* Discovery
2023/01/23 19:29:49.6047337 7016 11192 Api * END * Discovery ClientId
2023/01/23 19:30:24.5560952 7016 11192 ComApi * START * Federated Search ClientId = Update;GamingServices (cV: b6GM18WTckOUOXrA.0.0.1.1.0)
2023/01/23 19:30:24.5576024 5068 5884 IdleTimer WU operation (SR.Update;GamingServices ID 20) started; operation # 98; does use network; is not at background priority
2023/01/23 19:30:24.5576807 5068 7392 Agent Processing auto/pending service registrations and recovery.
2023/01/23 19:30:24.5667949 5068 7392 SLS Get response for service 9482F4B4-E343-43B6-B170-9A65BC822C77 - forceExpire[False] asyncRefreshOnExpiry[False]
2023/01/23 19:30:24.5667993 5068 7392 SLS path used for cache lookup: /SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.19041.867/0?CH=401&L=es-ES&P=&PT=0x30&WUA=10.0.19041.867&MK=System+manufacturer&MD=System+Product+Name
2023/01/23 19:30:24.5758450 5068 7392 SLS Get response for service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 - forceExpire[False] asyncRefreshOnExpiry[True]
2023/01/23 19:30:24.5758482 5068 7392 SLS path used for cache lookup: /SLS/{855E8A7C-ECB4-4CA3-B045-1DFA50104289}/x64/10.0.19041.867/0?CH=401&L=es-ES&P=&PT=0x30&WUA=10.0.19041.867&MK=System+manufacturer&MD=System+Product+Name
2023/01/23 19:30:24.5762915 5068 7392 IdleTimer WU operation (SR.Update;GamingServices ID 20, operation # 98) stopped; does use network; is not at background priority
2023/01/23 19:30:24.5827087 7016 1636 ComApi Federated Search: Starting search against 1 service(s) (cV = b6GM18WTckOUOXrA.0.0.1.1.0)
2023/01/23 19:30:24.5828006 7016 1636 ComApi * START * Search ClientId = Update;GamingServices, ServiceId = 855E8A7C-ECB4-4CA3-B045-1DFA50104289, Flags: 0X9010010 (cV = b6GM18WTckOUOXrA.0.0.1.1.0.0)
2023/01/23 19:30:24.5836864 5068 5884 IdleTimer WU operation (CSearchCall::Init ID 21) started; operation # 101; does use network; is not at background priority
2023/01/23 19:30:24.5902170 5068 5884 Agent * START * Queueing Finding updates [CallerId = Update;GamingServices Id = 21]
2023/01/23 19:30:24.5902219 5068 5884 Agent Service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 is not in sequential scan list
2023/01/23 19:30:24.5908528 5068 7452 Agent Service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 is not in sequential scan list
2023/01/23 19:30:24.5912875 5068 1632 Agent * END * Queueing Finding updates [CallerId = Update;GamingServices Id = 21]
2023/01/23 19:30:24.5915126 5068 1632 Agent * START * Finding updates CallerId = Update;GamingServices Id = 21 (cV = b6GM18WTckOUOXrA.0.0.1.1.0.0.2)
2023/01/23 19:30:24.5915144 5068 1632 Agent Online = Yes; Interactive = Yes; AllowCachedResults = No; Ignore download priority = No
2023/01/23 19:30:24.5915149 5068 1632 Agent Criteria = IsInstalled=0 AND AppCategoryIDs contains 'f354c218-84c2-499d-87cf-0b3a3907ad9e'""
2023/01/23 19:30:24.5915167 5068 1632 Agent ServiceID = {855E8A7C-ECB4-4CA3-B045-1DFA50104289} Third party service
2023/01/23 19:30:24.5915173 5068 1632 Agent Search Scope = {Current User}
2023/01/23 19:30:24.5915190 5068 1632 Agent Caller SID for Applicability: S-1-5-21-3759170181-622316656-1583904658-1001
2023/01/23 19:30:24.7323151 5068 1632 SLS Get response for service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 - forceExpire[False] asyncRefreshOnExpiry[False]
2023/01/23 19:30:24.7323194 5068 1632 SLS path used for cache lookup: /SLS/{855E8A7C-ECB4-4CA3-B045-1DFA50104289}/x64/10.0.19041.867/0?CH=401&L=es-ES&P=&PT=0x30&WUA=10.0.19041.867&MK=System+manufacturer&MD=System+Product+Name
2023/01/23 19:30:24.7333708 5068 1632 Misc Got 855E8A7C-ECB4-4CA3-B045-1DFA50104289 redir Client/Server URL: [Enlace externo eliminado para invitados]""
2023/01/23 19:30:24.7422758 5068 1632 Misc Token Requested with 0 category IDs.
2023/01/23 19:30:24.7998153 5068 1632 Misc GetAllAccountTickets, hr = 0, ticketCount = 0
2023/01/23 19:30:24.8009647 5068 1632 Misc Acquired new token from Server
2023/01/23 19:30:24.8010836 5068 1632 Misc Got service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 plugin Client/Server auth token of type 0x00000001
2023/01/23 19:30:24.8016835 5068 1632 WebServices Proxy Behavior set to 2 for service url [Enlace externo eliminado para invitados]
2023/01/23 19:30:24.8098835 5068 1632 SLS Get response for service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 - forceExpire[False] asyncRefreshOnExpiry[False]
2023/01/23 19:30:24.8098869 5068 1632 SLS path used for cache lookup: /SLS/{855E8A7C-ECB4-4CA3-B045-1DFA50104289}/x64/10.0.19041.867/0?CH=401&L=es-ES&P=&PT=0x30&WUA=10.0.19041.867&MK=System+manufacturer&MD=System+Product+Name
2023/01/23 19:30:24.8188088 5068 1632 SLS Get response for service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 - forceExpire[False] asyncRefreshOnExpiry[False]
2023/01/23 19:30:24.8188133 5068 1632 SLS path used for cache lookup: /SLS/{855E8A7C-ECB4-4CA3-B045-1DFA50104289}/x64/10.0.19041.867/0?CH=401&L=es-ES&P=&PT=0x30&WUA=10.0.19041.867&MK=System+manufacturer&MD=System+Product+Name
2023/01/23 19:30:24.8387125 5068 1632 ProtocolTalker Skipping StartCategoryScan, no categories require server checks.
2023/01/23 19:30:24.8493924 5068 1632 ProtocolTalker ServiceId = {855E8A7C-ECB4-4CA3-B045-1DFA50104289}, Server URL = [Enlace externo eliminado para invitados]
2023/01/23 19:30:24.8510144 5068 1632 ProtocolTalker OK to reuse existing configuration
2023/01/23 19:30:24.8510173 5068 1632 ProtocolTalker Existing cookie is valid, just use it
2023/01/23 19:30:24.8511136 5068 1632 ProtocolTalker DeviceAttributes[URI]: E:BranchReadinessLevel=CB&CurrentBranch=vb_release&OEMModel=System%20Product%20Name&FlightRing=Retail&AttrDataVer=201&InstallLanguage=es-ES&OSUILocale=es-ES&InstallationType=Client&FlightingBranchName=&OSSkuId=48&App=WU_STORE&ProcessorManufacturer=GenuineIntel&OEMName_Uncleaned=System%20manufacturer&AppVer=10.0.19041.867&OSArchitecture=AMD64&IsFlightingEnabled=0&TelemetryLevel=3&DefaultUserRegion=217&WuClientVer=10.0.19041.867&OSVersion=10.0.19041.867&DeviceFamily=Windows.Desktop
2023/01/23 19:30:24.8513860 5068 1632 ProtocolTalker ProductAttributes: (null)
2023/01/23 19:30:24.8513874 5068 1632 ProtocolTalker CallerAttributes: E:Interactive=1&SheddingAware=1&Id=Update%3BGamingServices&
2023/01/23 19:30:25.0109566 5068 1632 IdleTimer WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 102; does use network; is at background priority
2023/01/23 19:30:25.0129986 5068 1632 WebServices Auto proxy settings for this web service call.
2023/01/23 19:30:25.8744624 5068 1632 IdleTimer WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 102) stopped; does use network; is at background priority
2023/01/23 19:30:25.8745513 5068 1632 ProtocolTalker SyncUpdates - 0 bad out of 0 metadata signatures checked using Enforce enforcement mode (raw mode: Enforce).
2023/01/23 19:30:25.8790577 5068 1632 ProtocolTalker Skipping driver sync because it's not supported.
2023/01/23 19:30:25.8790594 5068 1632 ProtocolTalker SyncUpdates round trips: 1
2023/01/23 19:30:26.1997698 5068 1632 Agent Added update 755634B9-311E-4763-9AD1-DFBCFD715915.1 to search result
2023/01/23 19:30:26.1997727 5068 1632 Agent Added update E066C2CC-9C49-4345-8ECD-058D3DB06BC6.1 to search result
2023/01/23 19:30:26.1997752 5068 1632 Agent Added update 17F0F05B-F9AE-4208-9ACC-6C2A5C816852.1 to search result
2023/01/23 19:30:26.1997777 5068 1632 Agent Added update FFAD346F-D93B-4276-A421-A2213EF70B71.1 to search result
2023/01/23 19:30:26.1997802 5068 1632 Agent Added update 4E330FA1-623B-4B76-906C-726D8986C7BE.1 to search result
2023/01/23 19:30:26.1997825 5068 1632 Agent Added update F46C27AB-6FB2-4437-95FD-09336B805447.1 to search result
2023/01/23 19:30:26.1997847 5068 1632 Agent Added update C2B3AAB6-628E-4896-8A6D-E8C9F3CAEAD4.1 to search result
2023/01/23 19:30:26.1997870 5068 1632 Agent Added update 250AD1EC-22FF-404F-A9F8-680CAF34DF38.1 to search result
2023/01/23 19:30:26.1997921 5068 1632 Agent Added update 78A23D20-7A4F-4E7B-9F60-75E43049B0CF.1 to search result
2023/01/23 19:30:26.1997966 5068 1632 Agent Removing unreferenced framework update {78A23D20-7A4F-4E7B-9F60-75E43049B0CF}.1 from search result.
2023/01/23 19:30:26.1998002 5068 1632 Agent Removing unreferenced framework update {250AD1EC-22FF-404F-A9F8-680CAF34DF38}.1 from search result.
2023/01/23 19:30:26.1998026 5068 1632 Agent Removing unreferenced framework update {C2B3AAB6-628E-4896-8A6D-E8C9F3CAEAD4}.1 from search result.
2023/01/23 19:30:26.1998054 5068 1632 Agent Removing unreferenced framework update {F46C27AB-6FB2-4437-95FD-09336B805447}.1 from search result.
2023/01/23 19:30:26.1998076 5068 1632 Agent Removing unreferenced framework update {4E330FA1-623B-4B76-906C-726D8986C7BE}.1 from search result.
2023/01/23 19:30:26.1998098 5068 1632 Agent Removing unreferenced framework update {FFAD346F-D93B-4276-A421-A2213EF70B71}.1 from search result.
2023/01/23 19:30:26.1998122 5068 1632 Agent Removing unreferenced framework update {17F0F05B-F9AE-4208-9ACC-6C2A5C816852}.1 from search result.
2023/01/23 19:30:26.1998145 5068 1632 Agent Removing unreferenced framework update {E066C2CC-9C49-4345-8ECD-058D3DB06BC6}.1 from search result.
2023/01/23 19:30:26.1998166 5068 1632 Agent Removing unreferenced framework update {755634B9-311E-4763-9AD1-DFBCFD715915}.1 from search result.
2023/01/23 19:30:26.1998315 5068 1632 Agent Found 0 updates and 3 categories in search; evaluated appl. rules of 234 out of 264 deployed entities
2023/01/23 19:30:26.2017170 5068 1632 Agent * END * Finding updates CallerId = Update;GamingServices, Id = 21, Exit code = 0x00000000 (cV = b6GM18WTckOUOXrA.0.0.1.1.0.0.2)
2023/01/23 19:30:26.2037402 5068 1632 IdleTimer WU operation (CSearchCall::Init ID 21, operation # 101) stopped; does use network; is not at background priority
2023/01/23 19:30:26.2069530 7016 7192 ComApi *RESUMED* Search ClientId = Update;GamingServices, ServiceId = 855E8A7C-ECB4-4CA3-B045-1DFA50104289 (cV = b6GM18WTckOUOXrA.0.0.1.1.0.0)
2023/01/23 19:30:26.2073883 7016 7192 ComApi * END * Search ClientId = Update;GamingServices, Updates found = 0, ServiceId = 855E8A7C-ECB4-4CA3-B045-1DFA50104289 (cV = b6GM18WTckOUOXrA.0.0.1.1.0.0)
2023/01/23 19:30:26.2075988 7016 1636 ComApi * END * All federated searches have completed. Jobs = 1, Succeeded = 1, ClientId = Update;GamingServices (cV = b6GM18WTckOUOXrA.0.0.1.1.1)
2023/01/23 19:30:26.5369717 11944 4020 ComApi Deserializing update from serialized BSTR.
2023/01/23 19:30:26.5539239 11944 4020 ComApi Byte length of the input buffer for deserialization: 4425337
2023/01/23 19:30:26.6133811 11944 4020 ComApi Deserialized installable update Actualizaci??n de caracter??sticas a Windows 10, versi??n 21H1, UpdateID = {4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1}, CallbackInfo cookie length = 1782
2023/01/23 19:30:26.6137146 11944 4020 ComApi Using handler to query deployment status for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1
2023/01/23 19:30:26.6259310 11944 4020 UDP QueryUpdateDeploymentStatusInternal invoked in Readonly mode for Update : 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1
2023/01/23 19:30:26.6277457 11944 4020 Handler Enter GetPostRebootResult for Deployment handler. Reporting cookie data: {ProductName":"Client.OS.RS2.amd64"
2023/01/23 19:30:26.6286991 11944 4020 Handler Sandbox folder C:\WINDOWS\SoftwareDistribution\Download\333b0b0cd498b1a8d2f7a114fc2d8d2e exists
2023/01/23 19:30:26.7099040 11944 4020 Handler Using the update's service stack dll file 'C:\WINDOWS\SoftwareDistribution\Download\333b0b0cd498b1a8d2f7a114fc2d8d2e\Metadata\UpdateAgent.dll'
2023/01/23 19:30:29.9423287 11944 4020 Handler Update status code is 0x8007001F
2023/01/23 19:30:29.9423297 11944 4020 Handler Failed to install the update
2023/01/23 19:30:29.9449657 11944 4020 Handler Leave GetPostRebootResult for Deployment handler
2023/01/23 19:30:29.9453414 11944 4020 UDP QueryUpdateDeploymentStatusInternal status for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 : callback code = Update failed, error code = 0x8007001f, extended error code = 0x00000000
2023/01/23 19:30:29.9453476 11944 4020 UDP QueryUpdateDeploymentStatus exited with hr = 0x00000000
2023/01/23 19:30:29.9453503 11944 4020 ComApi QueryUpdateDeploymentStatus call for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 succeeded
2023/01/23 19:30:29.9453538 11944 4020 ComApi GetUpdateCommitRequired call for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 from handler returned Commit required = No
2023/01/23 19:30:29.9458181 11944 4020 ComApi Reloading CUpdate 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 from datastore...
2023/01/23 19:30:30.2714253 11944 4020 ComApi Deserializing update from serialized BSTR.
2023/01/23 19:30:30.2883891 11944 4020 ComApi Byte length of the input buffer for deserialization: 4425337
2023/01/23 19:30:30.3474307 11944 4020 ComApi Deserialized installable update Actualizaci??n de caracter??sticas a Windows 10, versi??n 21H1, UpdateID = {4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1}, CallbackInfo cookie length = 1782
2023/01/23 19:30:30.4083849 11944 4020 ComApi Reload successful, UpdateID = 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1, CallbackInfo cookie length = 1782, Current deployment action = 1, New deployment action = 1
2023/01/23 19:30:30.4429236 11944 1496 ComApi IUpdate::get_DeploymentStatus called for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1
2023/01/23 19:30:30.4921167 11944 1496 ComApi Update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 inital deployment status: callback info present = Yes, callback info length = 1782 bytes, (cached) reboot required = unspecified, (cached) commit required = No, auto commit = capability Unknown, download required = No
2023/01/23 19:30:30.4921194 11944 1496 ComApi Using handler to query deployment status for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1
2023/01/23 19:30:30.4921647 11944 1496 UDP QueryUpdateDeploymentStatusInternal invoked in Update mode for Update : 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1
2023/01/23 19:30:30.4933792 11944 1496 Handler Enter GetPostRebootResult for Deployment handler. Reporting cookie data: {ProductName":"Client.OS.RS2.amd64"
2023/01/23 19:30:30.4935247 11944 1496 Handler Sandbox folder C:\WINDOWS\SoftwareDistribution\Download\333b0b0cd498b1a8d2f7a114fc2d8d2e exists
2023/01/23 19:30:30.5752540 11944 1496 Handler Using the update's service stack dll file 'C:\WINDOWS\SoftwareDistribution\Download\333b0b0cd498b1a8d2f7a114fc2d8d2e\Metadata\UpdateAgent.dll'
2023/01/23 19:30:31.0692534 11944 1496 Handler Update status code is 0x8007001F
2023/01/23 19:30:31.0692542 11944 1496 Handler Failed to install the update
2023/01/23 19:30:31.0731023 11944 1496 Handler Leave GetPostRebootResult for Deployment handler
2023/01/23 19:30:31.0731465 11944 1496 UDP QueryUpdateDeploymentStatusInternal status for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 : callback code = Update failed, error code = 0x8007001f, extended error code = 0x00000000
2023/01/23 19:30:31.0731516 11944 1496 UDP QueryUpdateDeploymentStatus exited with hr = 0x00000000
2023/01/23 19:30:31.0764297 11944 1496 ComApi AddEventGroup for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 result = 0x00000000
2023/01/23 19:30:31.0764328 11944 1496 ComApi QueryUpdateDeploymentStatus call for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 succeeded
2023/01/23 19:30:31.0764359 11944 1496 ComApi GetUpdateCommitRequired call for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 from handler returned Commit required = No
2023/01/23 19:30:31.0765185 11944 1496 ComApi Update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 final deployment status: callbackCode = Update failed, errCode = 0x8007001f, unmappedCode = 0x00000000, reboot required = unspecified, commit required = No, auto commit = capability Unknown, download required = No
2023/01/23 19:30:31.0770267 11944 1496 ComApi get_DeploymentStatus exited with hr = 0x00000000
2023/01/23 19:30:31.0776527 11944 1496 ComApi Reloading CUpdate 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 from datastore...
2023/01/23 19:30:31.2144596 11944 1496 ComApi Deserializing update from serialized BSTR.
2023/01/23 19:30:31.2321589 11944 1496 ComApi Byte length of the input buffer for deserialization: 4425367
2023/01/23 19:30:31.2884513 11944 1496 ComApi Deserialized installable update Actualizaci??n de caracter??sticas a Windows 10, versi??n 21H1, UpdateID = {4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1}, CallbackInfo cookie length = 1812
2023/01/23 19:30:31.3477616 11944 1496 ComApi Reload successful, UpdateID = 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1, CallbackInfo cookie length = 1812, Current deployment action = 1, New deployment action = 1
2023/01/23 19:30:31.3549391 11944 1496 ComApi Serializing CUpdate 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1
2023/01/23 19:30:31.3928011 11944 1496 ComApi Update serialization complete. BSTR byte length = 4425367, CallbackInfo cookie length = 1812

Re: Mi pc se ha quedado en w10 version 2004

Publicado: 23 Ene 2023, 18:36
por mambito25
pako escribió: 23 Ene 2023, 11:29 Hola,

Intenta actualizar desde Windows Update aunque sepas que no ira y después haz los siguientes pasos.

Pulsa la tecla de Windows, escribe PowerShell y pulsas intro.
Escribe el siguiente comando y pulsa intro:
Get-WindowsUpdateLog

Eso te habrá creado en el escritorio un archivo de texto.
Ábrelo, esta por fecha y hora, abajo del todo saldrán los mas actuales, que serán los que genero en el primer paso donde te dije que actualizaras Windows Update.

Selecciona todas las ultimas lineas, las copias y las pegas aquí en el foro, a ver si vemos algún tipo de error del que poder tirar.
El foro no permite todo el log, por eso que pegues todas las ultimas lineas que entren.

Saludos
Esto me sale:
023/01/23 19:29:49.5986504 5068 12048 IdleTimer WU operation (CDiscoveryCall::Init ID 19, operation # 93) stopped; does use network; is not at background priority
2023/01/23 19:29:49.6047245 7016 11192 ComApi *RESUMED* Discovery
2023/01/23 19:29:49.6047337 7016 11192 Api * END * Discovery ClientId
2023/01/23 19:30:24.5560952 7016 11192 ComApi * START * Federated Search ClientId = Update;GamingServices (cV: b6GM18WTckOUOXrA.0.0.1.1.0)
2023/01/23 19:30:24.5576024 5068 5884 IdleTimer WU operation (SR.Update;GamingServices ID 20) started; operation # 98; does use network; is not at background priority
2023/01/23 19:30:24.5576807 5068 7392 Agent Processing auto/pending service registrations and recovery.
2023/01/23 19:30:24.5667949 5068 7392 SLS Get response for service 9482F4B4-E343-43B6-B170-9A65BC822C77 - forceExpire[False] asyncRefreshOnExpiry[False]
2023/01/23 19:30:24.5667993 5068 7392 SLS path used for cache lookup: /SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.19041.867/0?CH=401&L=es-ES&P=&PT=0x30&WUA=10.0.19041.867&MK=System+manufacturer&MD=System+Product+Name
2023/01/23 19:30:24.5758450 5068 7392 SLS Get response for service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 - forceExpire[False] asyncRefreshOnExpiry[True]
2023/01/23 19:30:24.5758482 5068 7392 SLS path used for cache lookup: /SLS/{855E8A7C-ECB4-4CA3-B045-1DFA50104289}/x64/10.0.19041.867/0?CH=401&L=es-ES&P=&PT=0x30&WUA=10.0.19041.867&MK=System+manufacturer&MD=System+Product+Name
2023/01/23 19:30:24.5762915 5068 7392 IdleTimer WU operation (SR.Update;GamingServices ID 20, operation # 98) stopped; does use network; is not at background priority
2023/01/23 19:30:24.5827087 7016 1636 ComApi Federated Search: Starting search against 1 service(s) (cV = b6GM18WTckOUOXrA.0.0.1.1.0)
2023/01/23 19:30:24.5828006 7016 1636 ComApi * START * Search ClientId = Update;GamingServices, ServiceId = 855E8A7C-ECB4-4CA3-B045-1DFA50104289, Flags: 0X9010010 (cV = b6GM18WTckOUOXrA.0.0.1.1.0.0)
2023/01/23 19:30:24.5836864 5068 5884 IdleTimer WU operation (CSearchCall::Init ID 21) started; operation # 101; does use network; is not at background priority
2023/01/23 19:30:24.5902170 5068 5884 Agent * START * Queueing Finding updates [CallerId = Update;GamingServices Id = 21]
2023/01/23 19:30:24.5902219 5068 5884 Agent Service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 is not in sequential scan list
2023/01/23 19:30:24.5908528 5068 7452 Agent Service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 is not in sequential scan list
2023/01/23 19:30:24.5912875 5068 1632 Agent * END * Queueing Finding updates [CallerId = Update;GamingServices Id = 21]
2023/01/23 19:30:24.5915126 5068 1632 Agent * START * Finding updates CallerId = Update;GamingServices Id = 21 (cV = b6GM18WTckOUOXrA.0.0.1.1.0.0.2)
2023/01/23 19:30:24.5915144 5068 1632 Agent Online = Yes; Interactive = Yes; AllowCachedResults = No; Ignore download priority = No
2023/01/23 19:30:24.5915149 5068 1632 Agent Criteria = IsInstalled=0 AND AppCategoryIDs contains 'f354c218-84c2-499d-87cf-0b3a3907ad9e'""
2023/01/23 19:30:24.5915167 5068 1632 Agent ServiceID = {855E8A7C-ECB4-4CA3-B045-1DFA50104289} Third party service
2023/01/23 19:30:24.5915173 5068 1632 Agent Search Scope = {Current User}
2023/01/23 19:30:24.5915190 5068 1632 Agent Caller SID for Applicability: S-1-5-21-3759170181-622316656-1583904658-1001
2023/01/23 19:30:24.7323151 5068 1632 SLS Get response for service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 - forceExpire[False] asyncRefreshOnExpiry[False]
2023/01/23 19:30:24.7323194 5068 1632 SLS path used for cache lookup: /SLS/{855E8A7C-ECB4-4CA3-B045-1DFA50104289}/x64/10.0.19041.867/0?CH=401&L=es-ES&P=&PT=0x30&WUA=10.0.19041.867&MK=System+manufacturer&MD=System+Product+Name
2023/01/23 19:30:24.7333708 5068 1632 Misc Got 855E8A7C-ECB4-4CA3-B045-1DFA50104289 redir Client/Server URL: [Enlace externo eliminado para invitados]""
2023/01/23 19:30:24.7422758 5068 1632 Misc Token Requested with 0 category IDs.
2023/01/23 19:30:24.7998153 5068 1632 Misc GetAllAccountTickets, hr = 0, ticketCount = 0
2023/01/23 19:30:24.8009647 5068 1632 Misc Acquired new token from Server
2023/01/23 19:30:24.8010836 5068 1632 Misc Got service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 plugin Client/Server auth token of type 0x00000001
2023/01/23 19:30:24.8016835 5068 1632 WebServices Proxy Behavior set to 2 for service url [Enlace externo eliminado para invitados]
2023/01/23 19:30:24.8098835 5068 1632 SLS Get response for service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 - forceExpire[False] asyncRefreshOnExpiry[False]
2023/01/23 19:30:24.8098869 5068 1632 SLS path used for cache lookup: /SLS/{855E8A7C-ECB4-4CA3-B045-1DFA50104289}/x64/10.0.19041.867/0?CH=401&L=es-ES&P=&PT=0x30&WUA=10.0.19041.867&MK=System+manufacturer&MD=System+Product+Name
2023/01/23 19:30:24.8188088 5068 1632 SLS Get response for service 855E8A7C-ECB4-4CA3-B045-1DFA50104289 - forceExpire[False] asyncRefreshOnExpiry[False]
2023/01/23 19:30:24.8188133 5068 1632 SLS path used for cache lookup: /SLS/{855E8A7C-ECB4-4CA3-B045-1DFA50104289}/x64/10.0.19041.867/0?CH=401&L=es-ES&P=&PT=0x30&WUA=10.0.19041.867&MK=System+manufacturer&MD=System+Product+Name
2023/01/23 19:30:24.8387125 5068 1632 ProtocolTalker Skipping StartCategoryScan, no categories require server checks.
2023/01/23 19:30:24.8493924 5068 1632 ProtocolTalker ServiceId = {855E8A7C-ECB4-4CA3-B045-1DFA50104289}, Server URL = [Enlace externo eliminado para invitados]
2023/01/23 19:30:24.8510144 5068 1632 ProtocolTalker OK to reuse existing configuration
2023/01/23 19:30:24.8510173 5068 1632 ProtocolTalker Existing cookie is valid, just use it
2023/01/23 19:30:24.8511136 5068 1632 ProtocolTalker DeviceAttributes[URI]: E:BranchReadinessLevel=CB&CurrentBranch=vb_release&OEMModel=System%20Product%20Name&FlightRing=Retail&AttrDataVer=201&InstallLanguage=es-ES&OSUILocale=es-ES&InstallationType=Client&FlightingBranchName=&OSSkuId=48&App=WU_STORE&ProcessorManufacturer=GenuineIntel&OEMName_Uncleaned=System%20manufacturer&AppVer=10.0.19041.867&OSArchitecture=AMD64&IsFlightingEnabled=0&TelemetryLevel=3&DefaultUserRegion=217&WuClientVer=10.0.19041.867&OSVersion=10.0.19041.867&DeviceFamily=Windows.Desktop
2023/01/23 19:30:24.8513860 5068 1632 ProtocolTalker ProductAttributes: (null)
2023/01/23 19:30:24.8513874 5068 1632 ProtocolTalker CallerAttributes: E:Interactive=1&SheddingAware=1&Id=Update%3BGamingServices&
2023/01/23 19:30:25.0109566 5068 1632 IdleTimer WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 102; does use network; is at background priority
2023/01/23 19:30:25.0129986 5068 1632 WebServices Auto proxy settings for this web service call.
2023/01/23 19:30:25.8744624 5068 1632 IdleTimer WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 102) stopped; does use network; is at background priority
2023/01/23 19:30:25.8745513 5068 1632 ProtocolTalker SyncUpdates - 0 bad out of 0 metadata signatures checked using Enforce enforcement mode (raw mode: Enforce).
2023/01/23 19:30:25.8790577 5068 1632 ProtocolTalker Skipping driver sync because it's not supported.
2023/01/23 19:30:25.8790594 5068 1632 ProtocolTalker SyncUpdates round trips: 1
2023/01/23 19:30:26.1997698 5068 1632 Agent Added update 755634B9-311E-4763-9AD1-DFBCFD715915.1 to search result
2023/01/23 19:30:26.1997727 5068 1632 Agent Added update E066C2CC-9C49-4345-8ECD-058D3DB06BC6.1 to search result
2023/01/23 19:30:26.1997752 5068 1632 Agent Added update 17F0F05B-F9AE-4208-9ACC-6C2A5C816852.1 to search result
2023/01/23 19:30:26.1997777 5068 1632 Agent Added update FFAD346F-D93B-4276-A421-A2213EF70B71.1 to search result
2023/01/23 19:30:26.1997802 5068 1632 Agent Added update 4E330FA1-623B-4B76-906C-726D8986C7BE.1 to search result
2023/01/23 19:30:26.1997825 5068 1632 Agent Added update F46C27AB-6FB2-4437-95FD-09336B805447.1 to search result
2023/01/23 19:30:26.1997847 5068 1632 Agent Added update C2B3AAB6-628E-4896-8A6D-E8C9F3CAEAD4.1 to search result
2023/01/23 19:30:26.1997870 5068 1632 Agent Added update 250AD1EC-22FF-404F-A9F8-680CAF34DF38.1 to search result
2023/01/23 19:30:26.1997921 5068 1632 Agent Added update 78A23D20-7A4F-4E7B-9F60-75E43049B0CF.1 to search result
2023/01/23 19:30:26.1997966 5068 1632 Agent Removing unreferenced framework update {78A23D20-7A4F-4E7B-9F60-75E43049B0CF}.1 from search result.
2023/01/23 19:30:26.1998002 5068 1632 Agent Removing unreferenced framework update {250AD1EC-22FF-404F-A9F8-680CAF34DF38}.1 from search result.
2023/01/23 19:30:26.1998026 5068 1632 Agent Removing unreferenced framework update {C2B3AAB6-628E-4896-8A6D-E8C9F3CAEAD4}.1 from search result.
2023/01/23 19:30:26.1998054 5068 1632 Agent Removing unreferenced framework update {F46C27AB-6FB2-4437-95FD-09336B805447}.1 from search result.
2023/01/23 19:30:26.1998076 5068 1632 Agent Removing unreferenced framework update {4E330FA1-623B-4B76-906C-726D8986C7BE}.1 from search result.
2023/01/23 19:30:26.1998098 5068 1632 Agent Removing unreferenced framework update {FFAD346F-D93B-4276-A421-A2213EF70B71}.1 from search result.
2023/01/23 19:30:26.1998122 5068 1632 Agent Removing unreferenced framework update {17F0F05B-F9AE-4208-9ACC-6C2A5C816852}.1 from search result.
2023/01/23 19:30:26.1998145 5068 1632 Agent Removing unreferenced framework update {E066C2CC-9C49-4345-8ECD-058D3DB06BC6}.1 from search result.
2023/01/23 19:30:26.1998166 5068 1632 Agent Removing unreferenced framework update {755634B9-311E-4763-9AD1-DFBCFD715915}.1 from search result.
2023/01/23 19:30:26.1998315 5068 1632 Agent Found 0 updates and 3 categories in search; evaluated appl. rules of 234 out of 264 deployed entities
2023/01/23 19:30:26.2017170 5068 1632 Agent * END * Finding updates CallerId = Update;GamingServices, Id = 21, Exit code = 0x00000000 (cV = b6GM18WTckOUOXrA.0.0.1.1.0.0.2)
2023/01/23 19:30:26.2037402 5068 1632 IdleTimer WU operation (CSearchCall::Init ID 21, operation # 101) stopped; does use network; is not at background priority
2023/01/23 19:30:26.2069530 7016 7192 ComApi *RESUMED* Search ClientId = Update;GamingServices, ServiceId = 855E8A7C-ECB4-4CA3-B045-1DFA50104289 (cV = b6GM18WTckOUOXrA.0.0.1.1.0.0)
2023/01/23 19:30:26.2073883 7016 7192 ComApi * END * Search ClientId = Update;GamingServices, Updates found = 0, ServiceId = 855E8A7C-ECB4-4CA3-B045-1DFA50104289 (cV = b6GM18WTckOUOXrA.0.0.1.1.0.0)
2023/01/23 19:30:26.2075988 7016 1636 ComApi * END * All federated searches have completed. Jobs = 1, Succeeded = 1, ClientId = Update;GamingServices (cV = b6GM18WTckOUOXrA.0.0.1.1.1)
2023/01/23 19:30:26.5369717 11944 4020 ComApi Deserializing update from serialized BSTR.
2023/01/23 19:30:26.5539239 11944 4020 ComApi Byte length of the input buffer for deserialization: 4425337
2023/01/23 19:30:26.6133811 11944 4020 ComApi Deserialized installable update Actualizaci??n de caracter??sticas a Windows 10, versi??n 21H1, UpdateID = {4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1}, CallbackInfo cookie length = 1782
2023/01/23 19:30:26.6137146 11944 4020 ComApi Using handler to query deployment status for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1
2023/01/23 19:30:26.6259310 11944 4020 UDP QueryUpdateDeploymentStatusInternal invoked in Readonly mode for Update : 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1
2023/01/23 19:30:26.6277457 11944 4020 Handler Enter GetPostRebootResult for Deployment handler. Reporting cookie data: {ProductName":"Client.OS.RS2.amd64"
2023/01/23 19:30:26.6286991 11944 4020 Handler Sandbox folder C:\WINDOWS\SoftwareDistribution\Download\333b0b0cd498b1a8d2f7a114fc2d8d2e exists
2023/01/23 19:30:26.7099040 11944 4020 Handler Using the update's service stack dll file 'C:\WINDOWS\SoftwareDistribution\Download\333b0b0cd498b1a8d2f7a114fc2d8d2e\Metadata\UpdateAgent.dll'
2023/01/23 19:30:29.9423287 11944 4020 Handler Update status code is 0x8007001F
2023/01/23 19:30:29.9423297 11944 4020 Handler Failed to install the update
2023/01/23 19:30:29.9449657 11944 4020 Handler Leave GetPostRebootResult for Deployment handler
2023/01/23 19:30:29.9453414 11944 4020 UDP QueryUpdateDeploymentStatusInternal status for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 : callback code = Update failed, error code = 0x8007001f, extended error code = 0x00000000
2023/01/23 19:30:29.9453476 11944 4020 UDP QueryUpdateDeploymentStatus exited with hr = 0x00000000
2023/01/23 19:30:29.9453503 11944 4020 ComApi QueryUpdateDeploymentStatus call for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 succeeded
2023/01/23 19:30:29.9453538 11944 4020 ComApi GetUpdateCommitRequired call for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 from handler returned Commit required = No
2023/01/23 19:30:29.9458181 11944 4020 ComApi Reloading CUpdate 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 from datastore...
2023/01/23 19:30:30.2714253 11944 4020 ComApi Deserializing update from serialized BSTR.
2023/01/23 19:30:30.2883891 11944 4020 ComApi Byte length of the input buffer for deserialization: 4425337
2023/01/23 19:30:30.3474307 11944 4020 ComApi Deserialized installable update Actualizaci??n de caracter??sticas a Windows 10, versi??n 21H1, UpdateID = {4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1}, CallbackInfo cookie length = 1782
2023/01/23 19:30:30.4083849 11944 4020 ComApi Reload successful, UpdateID = 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1, CallbackInfo cookie length = 1782, Current deployment action = 1, New deployment action = 1
2023/01/23 19:30:30.4429236 11944 1496 ComApi IUpdate::get_DeploymentStatus called for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1
2023/01/23 19:30:30.4921167 11944 1496 ComApi Update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 inital deployment status: callback info present = Yes, callback info length = 1782 bytes, (cached) reboot required = unspecified, (cached) commit required = No, auto commit = capability Unknown, download required = No
2023/01/23 19:30:30.4921194 11944 1496 ComApi Using handler to query deployment status for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1
2023/01/23 19:30:30.4921647 11944 1496 UDP QueryUpdateDeploymentStatusInternal invoked in Update mode for Update : 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1
2023/01/23 19:30:30.4933792 11944 1496 Handler Enter GetPostRebootResult for Deployment handler. Reporting cookie data: {ProductName":"Client.OS.RS2.amd64"
2023/01/23 19:30:30.4935247 11944 1496 Handler Sandbox folder C:\WINDOWS\SoftwareDistribution\Download\333b0b0cd498b1a8d2f7a114fc2d8d2e exists
2023/01/23 19:30:30.5752540 11944 1496 Handler Using the update's service stack dll file 'C:\WINDOWS\SoftwareDistribution\Download\333b0b0cd498b1a8d2f7a114fc2d8d2e\Metadata\UpdateAgent.dll'
2023/01/23 19:30:31.0692534 11944 1496 Handler Update status code is 0x8007001F
2023/01/23 19:30:31.0692542 11944 1496 Handler Failed to install the update
2023/01/23 19:30:31.0731023 11944 1496 Handler Leave GetPostRebootResult for Deployment handler
2023/01/23 19:30:31.0731465 11944 1496 UDP QueryUpdateDeploymentStatusInternal status for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 : callback code = Update failed, error code = 0x8007001f, extended error code = 0x00000000
2023/01/23 19:30:31.0731516 11944 1496 UDP QueryUpdateDeploymentStatus exited with hr = 0x00000000
2023/01/23 19:30:31.0764297 11944 1496 ComApi AddEventGroup for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 result = 0x00000000
2023/01/23 19:30:31.0764328 11944 1496 ComApi QueryUpdateDeploymentStatus call for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 succeeded
2023/01/23 19:30:31.0764359 11944 1496 ComApi GetUpdateCommitRequired call for update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 from handler returned Commit required = No
2023/01/23 19:30:31.0765185 11944 1496 ComApi Update 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 final deployment status: callbackCode = Update failed, errCode = 0x8007001f, unmappedCode = 0x00000000, reboot required = unspecified, commit required = No, auto commit = capability Unknown, download required = No
2023/01/23 19:30:31.0770267 11944 1496 ComApi get_DeploymentStatus exited with hr = 0x00000000
2023/01/23 19:30:31.0776527 11944 1496 ComApi Reloading CUpdate 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1 from datastore...
2023/01/23 19:30:31.2144596 11944 1496 ComApi Deserializing update from serialized BSTR.
2023/01/23 19:30:31.2321589 11944 1496 ComApi Byte length of the input buffer for deserialization: 4425367
2023/01/23 19:30:31.2884513 11944 1496 ComApi Deserialized installable update Actualizaci??n de caracter??sticas a Windows 10, versi??n 21H1, UpdateID = {4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1}, CallbackInfo cookie length = 1812
2023/01/23 19:30:31.3477616 11944 1496 ComApi Reload successful, UpdateID = 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1, CallbackInfo cookie length = 1812, Current deployment action = 1, New deployment action = 1
2023/01/23 19:30:31.3549391 11944 1496 ComApi Serializing CUpdate 4C12B548-3138-4F1C-A0DB-B57FC13FC98B.1
2023/01/23 19:30:31.3928011 11944 1496 ComApi Update serialization complete. BSTR byte length = 4425367, CallbackInfo cookie length = 1812

Re: Mi pc se ha quedado en w10 version 2004

Publicado: 24 Ene 2023, 12:42
por pako
Hola,

No veo nada que aporte algo nuevo, siempre sale el mismo error:

errCode = 0x8007001f
error code = 0x8007001f, extended error code = 0x00000000

Por internet ya busque ese error el otro día y te comente sobre las principales causas y no veo nada nuevo al respecto. Actualizar drivers, usar el solucionador de Windows Update y borrar la carpeta que te comente para que lo genere de nuevo.

Vete a Windows > Configuración > Actualización y seguridad
Pulsa en "Compilación SO e inf. sistema"
En especificaciones de Windows, postea aquí:
Edición, versión y compilación

Es para ver en que versión te quedaste, porque hay versiones que si no tiene instaladas las anteriores no te dejara instalarlas las nuevas. El orden creo que es:
noviembre 2022 - Windows 10, versión 22H2 (22H2)
noviembre 2021 - Windows 10, versión 21H2 (21H2)
mayo 2021 - Windows 10, versión 21H1 (21H1)
octubre 2020 - Windows 10, versión 20H2 (20H2)
mayo 2020 - Windows 10, versión 2004 (20H1)
octubre de 2019 - Windows 10, versión 1909 (19H2)
Mayo 2019 - Windows 10, versión 1903 (19H1)
octubre 2018 - Windows 10, versión 1809 (Piedra roja 5 (RS5))
abril 2018 - Windows 10, versión 1803 (Piedra roja 4 (RS4))

A falta de confirmar el paso anterior, según el titulo del tema estas en la versión 2004 y dices que Windows intenta instalar la 21H1 y que incluso has intentado la 21H2 y la 22H2, sin embargo por la 20H2 no has pasado.

Windows obliga a instalar las actualizaciones, lo que deja es posponerlas un tiempo, según las fechas anteriores llevas mas de 2 años sin actualizar el equipo, has usado algún truco de los que hay por internet para que no se actualice? porque puede que por ahí vengan los problemas. Explica que has hecho para que no se actualice el equipo en años.

Hay cosas que podrías intentar pero es que no te renta, como:

Ejecutar sfc /scannow para comprobar que los archivos de Windows son originales y que ponga los originales si no lo son.
Restablecer los componentes Windows Update, similar a lo que ya te explique, aquí los pasos de Microsoft:
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Y al tener la versión 2004, lo suyo es que pases a la siguiente, pero no sabes cuales te faltan, desde el catalogo de Microsoft podrías instalarlas a mano, pero es un engorro:
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Y ya teniendo todas las versión 20H2, después dejar a Windows que te instale la 21H1

Creo que lo mejor es que te hagas un backup de todos tus datos, te descargues la ultima ISO de Windows que ya te vendrá con la ultima versión y lo instales, menos líos y tendrás una instalación limpia.

Saludos